Overview

The Sampling Insights Dashboard provides a data set of instructor activity from the sampling portal, including sample status, engagement and stuck-request detail. Publishers use it to see whether instructors have accepted and engaged with samples of their content.

 

Key Questions This Dashboard Answers

  • How many instructors have engaged with my sampled content recently, and what is the status breakdown of those samples (accepted, pending, declined)?

  • Which of my assets are available for sampling versus not allowed?

  • Which sample requests are stuck awaiting instructor verification, and how old are they?


How to Use This Dashboard

  1. Set your filters first – Use the Date Range filter to scope the time period (defaults to the last seven days). Narrow further by Region, Institution or ISBN as needed. The dashboard automatically limits results to your own products.

    • Sampling Insights – Summary tiles showing sample status breakdown, asset availability, stuck sample counts and instructor engagement.

    • Stuck Samples – Detail report of sample requests where the instructor has not yet been verified.

    • Sampling Activity Report – Full data set of instructor activity from the sampling portal.

  2. Read the tiles – KPI and percentage tiles at the top of Sampling Insights give aggregate counts; the Stuck Samples and Sampling Activity Report tabs provide instructor-level detail below.

  3. Drill down for detail – Use the ISBN or VBID filter to multi-search for specific assets. You can paste a column of ISBNs/VBIDs from a spreadsheet, or values separated by commas (semicolons are not supported), for up to 16,000 values at once.

💡 Tip: Start on the Sampling Insights tab for a high-level view before moving to Stuck Samples or the Sampling Activity Report for instructor-level detail.

Filters

Filters apply across the entire dashboard unless otherwise noted.

Filter Name

Description

Required?

Default Value

Applies To

Date Range

Date range based on the latest sampling activity

Yes

Last seven days

Sampling Activity Report

Region

Region categorisation of the instructor

No

None

Sampling Activity Report

Institution

Name of the institution, supplied by the instructor

No

None

Sampling Activity Report, Stuck Samples

Institution Country

Country where the institution is located, supplied by the instructor

No

None

Stuck Samples

ISBN

ISBN that has been sampled to the instructor. Supports multi-search of up to 16,000 values (paste a spreadsheet column, or values separated by commas; semicolons are not supported).

No

None

Sampling Activity Report

Item Name

Name of the content sampled

No

None

Stuck Samples


Dashboard Tiles

Tiles are numbered top to bottom, left to right within each tab.

 

Tile Name

tab

Visualisation Type

Description

1

Samples by Status (Last 7 Days)

Sampling Insights

Percentage / Donut Chart

Percentage of samples in the last seven days by status. Recommendation values: Accepted, Pending, Declined. Unverified Instructor Request values: Approved, Pending, Denied.

2

Assets with Sampling Available

Sampling Insights

Percentage / Donut Chart

Percentage of all assets where sampling is allowed versus not allowed.

3

Count of Stuck Samples

Sampling Insights

KPI

Count of stuck samples between 0 and 3 months old.

4

No. of Instructors Engaged in Sampling (Last 7 Days)

Sampling Insights

KPI

Count of instructors who have engaged in reviewing their sample in the last seven days.

5

Stuck Sample Requests

Stuck Samples

Table

Detailed report of sample requests where the instructor has not yet been verified. Limited to requests between 0 and 3 months old.

6

Sampling Activity Report

Sampling Activity Report

Table

Data set of instructor activity from the sampling portal, showing whether instructors have accepted and engaged with samples.

 
 

Fields & Metrics

All fields used across this dashboard, listed alphabetically.

Field Name

Description

Data Type

Example Value

Annotations

Number of annotations the instructor made in the material

Number

3

Author(s)

Author name(s) of the sampled content

text

Jane Smith

Campaign Code

Name of the publisher campaign the sample was sent under

text

FALL25-PROMO

Course

Course name or code, as reported by the instructor

text

BIO101

Course Name

Name of the course associated with the sample request

text

Introduction to Biology

Course Start Date

Start date for the course

Date

2026-08-25

Creation Date

Date when the sample request was created

Date

2026-08-01

Days Old

Number of days the sample request has been ageing

Number

14

Estimated Enrolment

Estimated enrolment for the course

Number

120

Estimated Revenue (USD)

Calculated value based on the US DLP multiplied by reported estimated enrolment, used to help prioritise instructor validation. This estimation is only to assist in prioritising validation of instructors to unblock sample requests; final enrolments and transaction price may differ.

Number (US$)

$4,500

Institution

Name of the institution, supplied by the instructor

text

State University

Institution Country

Country the institution is located in (two characters)

text

GB

Instructor

First and last name of the instructor

text

John Doe

Instructor Country

Country where the institution is located, supplied by the instructor

text

United States

Instructor CRM ID

CRM ID for the instructor

text

CRM-00123456

Instructor Email

Email address for the instructor

text

jdoe@university.edu

ISBN

ISBN that has been sampled to the instructor

text

9781234567890

Item Name

Name of the content sampled

text

Introduction to Biology, 5e

Last Engagement Date

Date of last engagement with the content in Bookshelf

Date

2026-08-30

Last Sampling Activity

Date when the instructor was last active in the sampling portal

Date

2026-08-31

Page Views (Overall)

Total number of pages viewed

Number

245

Pages Printed (Overall)

Total count of pages printed

Number

12

Publisher

The content owner (Manage company name) of the item requested for sampling

text

Acme Publishing

Region

Region categorisation of the instructor. Limited to Australia, United Kingdom, US/Canada.

text

US/Canada

Sales Rep Email

Email for the sales rep who requested the sample for the instructor

text

rep@vitalsource.com

Sample Status

Status of the sample when Source is 'Recommendation' or 'Unverified Instructor Request'. Recommendation values: Accepted, Pending, Declined. Unverified Instructor Request values: Approved, Pending, Denied.

text

Accepted

Sessions (Overall)

Total number of unique sessions

Number

8

Source

Source of the sample activity. Recommendation – sent to the instructor from the publisher. Self-Sampling – instructor requested access. Unverified Instructor Request – stuck request pending instructor approval.

text

Recommendation

Term Start Date

Expected start date for the course

Date

2026-09-01

Total Session Length

Amount of time the instructor engaged with the content

Number

45 min

USD DLP (Perpetual)

Current Digital List Price (DLP) in USD for the perpetual duration of the item. Null if no US perpetual DLP exists.

Number (US$)

$79.99

VBID

VitalSource ID associated with the requested sample

text

VB123456

VST Promo Email Opt-In

Indicates whether the user opted in to VitalSource's promotional emails

text

Yes

 
 
 

Frequently Asked Questions

Q: Why don't my numbers match what I see in my own system’s sampling report?
A: This dashboard reflects latent sampling portal activity and may differ from local finance or CRM systems that refresh on a different schedule.

Q: What does 'stuck' mean for a sample request?
A: A sample is 'stuck' when the instructor has not yet been verified/approved for sampling. The Stuck Samples tab covers requests that are between 0 and 3 months old.

 
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