The Analytics & Insights Centre contains a collection of reports and dashboards providing publishers and institutions with actionable data insights.

Key Features

  • Consolidated reporting experience providing all your reports and dashboards in one place
  • Self-service capability for easy access to the reports you need when you need them
  • Results downloadable into a variety of file formats, including CSV, Excel and PDF
  • Normalised nomenclature aligned across all reports for all audiences
  • Clear and actionable insights support institutions and content providers in optimising operational efficiencies
  • Translation of reporting fields, titles and descriptions into Portuguese and Spanish (available for institutional audiences)
  • Commitment to accessibility (view the Analytics & Insights Centre conformance report here: https://accessibility.vitalsource.com/hc/en-us)

Important Report Details

  • Data results are reported based on the UTC time zone.
  • Reports display up to 500 rows in the Analytics & Insights Centre user interface
    • To view results beyond 500 rows, download is required.
  • Data is accurate up through the previous day from when a report is accessed.
  • When using multi-VBID, ISBN, SKU or ID search, the limit maxes out at 16,000 values.
  • Sessions time out after one hour of non-usage. Users must refresh for updated results.

Enhancements & Documentation Updates

As improvements or enhancements are integrated into reports or dashboards, documentation will be updated to reflect those changes.

  • Minor changes (e.g. filter additions) will be captured/delivered on a rolling basis and documentation will be updated on a monthly basis to capture any new minor changes.
  • Major changes (e.g. changes that change the report scope/intent or could have impact on end-user post-download automated processes) will be delivered on a quarterly basis. End-users will be notified of major changes (at minimum) 90 days prior to implementation. However, VitalSource strives to notify end-users of major changes as soon as possible. Documentation will be updated at the point of delivery.

 

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