Explore now provides Publisher admins with the ability to add new institutions. This allows Publisher admins to both initiate the onboarding process and fulfil content in a single action. You will no longer need to wait for full VitalSource onboarding to complete adoptions. Based on the institution’s location, the appropriate VitalSource team will be notified automatically.
- Log in to the Explore admin site: https://explore.vitalsource.com/vst/login
- On the “Institutions” tab, select “Add Institution”:
- Complete each field on the form (all fields are required). At the bottom of the form, select “Add Institution”:
The institution is now in a “Pending” state, but content can still be fulfilled. Publishers will not need to wait for full institution onboarding to complete workflows on their end. If the collection is known, proceed with the standard offer process.
- The new institution request will now be sent to the Customer Success team via Salesforce. Customer Success will contact the publisher representative once onboarding is complete.