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Release Notes

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Susan Ruiz

NOW Available!

Institutions  

  • NEW Student Participation and Materials Report - Provides insights into the student’s programme decision and licence activity.

Akademos Customers

  • CHANGE Student Charges by Section report. Two new fields will be included – Student Experience and List Price.
  • IMPROVEMENT Student Purchases report. Will incorporate a new insight into at-risk purchases.

Publishers

  • IMPROVEMENT Explore Marketplace Catalog report. Will include counts related to items in limited distribution or out of distribution.
  • IMPROVEMENT  Explore Subscription Catalog report. Will include insights related to total active subscriptions, at-risk assets, expiring subscriptions, etc.
  • CHANGE Explore Renewal Insights report. Merged into the Explore Renewal Insights Dashboard. This version of the report will retire on 1 June 2026. Please visit the Explore Renewal Insights Dashboard to access this report!

Coming Soon!

April 2026:

Institutions & Publishers

  • CHANGE COUNTER reports. All COUNTER reports will be consolidated into a single location titled ‘COUNTER Engagement Reports’. Expected on 10 April

  • IMPROVEMENT Code Detail report. Will include new visual tiles to represent trends related to codes by distributor, product, publisher, total codes created, redeemed, cancelled. Expected on 17 April.

Publishers

  • IMPROVEMENT  Explore Asset Engagement and Explore Direct-to-Student Asset Engagement report. Will include insights related to page views and asset usage. Expected on 10 April
  • IMPROVEMENT  Access Programmes by Institution report. Will incorporate insights related to opportunities by institution and access model. Expected on 17 April
  • CHANGE Access Code Demand report. Will incorporate new insights related codes on hand, missing URLs, codes used by term and year, and be retitled Courseware Code Insights. Expected on 24 April
  • IMPROVEMENT At-Risk Participation Intervention report. Will incorporate insights on high opt-out and low opt-in trends. Expected on 24 April
  • IMPROVEMENT  Opt-Out Action report. Will incorporate new insights related to opt-outs. Expected on 24 April

May 2026

Publishers

  • NEW Publisher-Delivered Courseware report - Provides publishers with insights to publisher-delivered courseware adoptions to help publishers complete final setups with customers to ensure that students can access content without issues.
  • NEW Publisher Accessibility Asset Availability report - Provides publishers with insights into their active assets that require accessibility claims for titles that are not actively being used. Available via Accessibility Insights report.
  • NEW Sales by Day Report - Provides insight into the previous day’s sales to help a publisher understand how they are trending leading up to the official Publisher Compensation report.
  • NEW Performance Dashboard - Provides publishers with overall performance insights, including: engagement metrics, market insights and platform performance metrics.
  • CHANGE PI Term Readiness report. Will include a simplified action column to support better clarity around next steps.
  • IMPROVEMENT  Access Programmes Tracking report. Will incorporate new insights related to opt-outs.
  • CHANGE Day One Access Accessibility report. Will incorporate the Active Product Accessibility Risk Report and the NEW Publisher Accessibility Asset Availability into a single location and be retitled Accessibility Insights, and will include additional metrics and insights.
  • CHANGE Explore Asset Accessibility report. Will incorporate the Active Product Accessibility Risk Report and the NEW Publisher Accessibility Asset Availability into a single location and be retitled Accessibility Insights, and will include additional metrics and insights.
  • CHANGE Sampling Activity report. Will incorporate insights into daily trends, engagement and statuses. Will consolidate Stuck Sample Requests into the sample location and be retitled Sampling Insights.

Akademos Customers

  • CHANGE Physical At-Risk Adoptions report. Will be retitled Adoptions At-Risk report and incorporate digital products.

Institutions & Publishers

  • NEW Engagement Insights Dashboard. Provides publishers and institutions with engagement insights related to page views, CoachMe, AI Tutor, etc.

 

Previous Release Notes

Previous Release Notes

MARCH 2026 (Publishers)

  • IMPROVEMENT High Opt-Out Intervention report. The report will be retitled: At-Risk Participation Intervention Report. Report will retain the existing ‘High Opt-Out Intervention Report’ and will include a new dashboard tile focused on ‘Low Opt-In Remediation Report’ which will target institutions who have an Opt-In participation model.
  • IMPROVEMENT Access Programmes by Institution report. The report will contain a way to view whether the access model is new or existed in the previous term; this will be listed under ‘Catalog Type’.
  • IMPROVEMENT Operational Insights (Channel Managers) dashboard. Additional tiles will be added around Accessibility work to support publishers in prioritising and reviewing the accessibility claims for all active titles in their inventory.

FEBRUARY 2026 (Publishers)

  • CHANGE Affordability Programme reporting. All affordability programme reporting will undergo a brand change to our ‘Day One Access’ terminology. This includes changing values such as ‘IA’ to ‘CA’ (Course Access) and ‘EA’ to ‘TA’ (Total Access), and some changes to the report names. Reports that will experience terminology changes include: Affordability Programme Tracking (will be retitled: Access Programme Tracking Report), Affordability Programmes Accessibility (will be retitled: Day One Access Accessibility Report), High Opt-Out Intervention (retitled: At-Risk Participation Intervention), PI Dashboard, PI Term Readiness, Programme Models by Institution, Operational Insights Dashboard, Opportunity Strategy Planning, Opt-Out Action Report, Year-over-Year Affordability Programme Forecast (retitled: Year-over-Year Day One Access Trends Dashboard). These changes will be implemented on 27 February 2026.
  • CHANGE  North America: Normalised ‘Term’ designation will be realigned to the following: Autumn (1 August–30 November), Winter/Spring (1 December–30 April), Summer (1 May–31 July). This realignment is being made due to unexpected confusion that resulted in the recent adjustment made in October 2025. This change will be implemented on 27 February 2026.

JANUARY 2026 (Akademos Customers)

  • IMPROVEMENT Student Purchases report.  A new field to identify whether a purchase that was completed using more than one payment method (i.e. a split payment) for a specific item has now been incorporated. This change was implemented on 31 January 2026.

DECEMBER 2025

Publishers

  • NEW North America: Operational Insights Dashboard - Provides channel managers with insights into their business with VitalSource. This includes opportunities, operational readiness, and enrolment and participation insights. (Released in November 2025)
  • CHANGE PI Term Readiness report. Two column field names – Adopted ISBN and VitalSource SKU – will be retitled to: Adopted Item and Matched Item, respectively. This is to bring the nomenclature into alignment with the Affordability Programme Tracking Report. This change was implemented on 23 December 2025.
  • CHANGE High Opt-Out Intervention report. Column - VitalSource SKU - will be retitled to: ‘Matched Item’. This is to bring the nomenclature into alignment with the Affordability Programme Tracking Report. This change was implemented on 23 December 2025.
  • CHANGE Year-over-Year Affordability Programme Forecast report. This report will be retitled: ‘Year-over-Year Day One Access Trends Dashboard’ to better represent the data presented in the board. This change was implemented on 23 December 2025.

Akademos Customers

  • NEW Submitted Adoptions Report - Provides insights into adoptions as they are submitted. (Released in December 2025)
    • NEW Physical At-Risk Adoptions Report - Provides insight to at-risk to fulfil physical/print adoptions that require intervention. (Released in December 2025)
    • NEW Student Purchases Report - Provides insights to purchases made through the bookstore. (Released in December 2025)

Institutions & Publishers

CHANGE Code Detail report. The report will include (1) new field: ‘Country’ – this change will be implemented on 23 December 2025. To view the changes to the column order see: Code Detail Report: Changes Coming on 23 December 2025  

OCTOBER 2025

Publishers

  • CHANGE  North America: Normalised ‘Term’ designation will be realigned to the following: Autumn (1 August–31 December), Winter/Spring (1 January–30 April), Summer (1 May–31 July). This realignment will make publisher reporting simpler and will align with institutional breakout.
  • IMPROVEMENT  Explore Renewal Insights report. This report will include one (1) new field: ‘Subscription Owner’. This will allow publishers to have a better understanding of subscriptions in various models.
  • IMPROVEMENT  High Opt-Out Intervention report. This report will remove the existing ‘Cost to Bookstore’ field and will be replaced with four (4) new fields: ‘IA Programme Price’,  ‘IA Price Type’, ‘EA Programme Price’ and ‘EA Price Type’. This will provide publishers with a clearer breakout of pricing when an institution is participating in the Flexible Access Model.
  • IMPROVEMENT  Opportunity Strategy Planning, High Opt-Out Intervention, PI Term Readiness and Affordability Programme Tracking reports. Each report contains one (1) new field: ‘Campus Name’. This will allow publishers to view institutional data by campus.

Institutions & Publishers

  • IMPROVEMENT  Codes by Product report. The report will include three (3) new fields: ‘Publisher’, ‘Related Digital ISBN’ and ‘Related Print ISBN’. This will allow publisher users to better utilise the report.

SEPTEMBER 2025

  • FEATURE  In-App Notification Messages now appear at the top of the Analytics & Insights landing page. Notifications can be dismissed and will reappear each time the landing page is refreshed.

AUGUST 2025

  • FEATURE  Users can now sort the Analytics & Insights landing page by Name and Category.
  • FEATURE Reports and Dashboards now contain links to Success Site report documentation. Documentation links to English, Portuguese and Spanish documentation, where applicable.
  • BUG FIX  Category menu is now displaying categories in alphabetical order.

JUNE 2025

  • VitalSource is pleased to offer institutions and publishers access to four (4) new accessibility reports including: Affordability Programmes Accessibility Report (for publishers and institutions); Explore Asset Accessibility Report (for publishers); Active Product Accessibility Risk Report (for publishers); and Available Product Catalog Accessibility Report (for publishers and institutions). 
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