Purpose
Provides user-level engagement insights with content by platform, page views, sessions, and printed pages. These insights are based on engagement with materials via Bookshelf.
Dashboard Notes
The access filter will automatically filter the report to only show products that distributed the content, and this filter will only show available values.
This report provides a limited display of engagement events which includes the the current year to-date and previous two years. For example, if today is 02-Dec-2024, then all engagement events are included for 2024 up through 02-Dec-2024 at 00:00:00 UTC and all engagement events for 2023 and 2022.
Engagement metrics (page views, prints, etc.) pertain only to engagement within the filtered date range unless otherwise noted.
Engagement metrics (page views, prints, etc.) are cumulative counts (i.e., not unique) For example, a user views 10 pages. They re-review those same 10 pages five times. The total page views for the user would be 50.
Engagement events are only from within Bookshelf. Publisher courseware activity is not included as we do not have access to the publisher’s activity data.
Definition of filters
| Filter Name | Description | Usage Notes | ||
| Date Range | Date range for when engagement took place | Defaulted to “Last 30 days” | ||
| Asset Item ID | Unique identifier for the item, typically an ISBN or VBID. | Use to search for a specific asset or for many assets. You can easily copy/paste multiple values. This can be completed through copying a column of ISBNs or VBIDs from an excel-like document or copying ISBNs or VBIDs separated by commas.
| ||
| Asset Item Name | Name of the content accessed | Use to search for a specific asset | ||
| Publisher | Name of the publisher related to the distributed content | Narrow results based on the content publisher | ||
| Distributor (Parent) | Name of the parent company associated to the company that distributed the content | Filter to a specific parent distributor | ||
| Distributor | Name of the company that distributed the content | Filter to a specific distributor | ||
| Course Name | Name of the course the engagement is associated with (if available) | Use to search for a specific course | ||
| Instructor | Name of instructor with related safe-email for distinction | Use to search for a specific instructor | ||
| User | First and Surname of user with related safe-email for distinction | Use to search for a specific user |
Definition of tiles
- Tiles will be numbered in the chart below. Numbering is based on navigation from top to bottom, left to right.
| Tile Name | Description | ||
| 1 | Executive Summary | Provides a summary of engagement performance indicators by device | |
| 2 | Engagement Trends by Week | Provides a summary of engagement key performance indicators by week
| |
| 3 | Comparison of Page Views by Device | Provides a percentage comparison of page views by device | |
| 4 | Page Views by Device Trends by Week | Provides trend insights to page views based on device used | |
| 5 | Page Views by Platform | Provides a comparison of page views based on platform used | |
| 6 | Sessions by Platform | Provides a comparison of engagement sessions based on platform used | |
| 7 | Printed Pages by Platform | Provides a comparison of pages printed from eBooks by platform used |
Definition of fields
🔵 All fields on dashboard are included here, in alphabetical order. |
| Field Name | Description | ||
| Avg Session Length (Overall) | Average time users engaged with the content | ||
| Bookmarks (Overall) | Total number of bookmarks created | ||
| Device | Format of the device used to access the content | ||
| Highlights (Overall) | Total number of highlights created | ||
| Notes (Overall) | Total number of notes created | ||
| Page Views (Overall) | Total number of pages viewed | ||
| Platform | Bookshelf platform used to access the eBook
| ||
| Sessions (Overall) | Total number of unique sessions
| ||
| User Activity Count (Unique) | Number of unique users that engaged with the content | ||
| Week in Year | ISO Week Date Standard week number
|