Engagement Trends Dashboard
Purpose
Provides user-level engagement insights with content by platform, page views, sessions, and printed pages. These insights are based on engagement with materials via Bookshelf.
Dashboard Notes
- The access filter will automatically filter the report to only show products that distributed the content, and this filter will only show available values.
- This report provides a limited display of engagement events which includes the the current year to-date and previous two years. For example, if today is 02-Dec-2024, then all engagement events are included for 2024 up through 02-Dec-2024 at 00:00:00 UTC and all engagement events for 2023 and 2022.
- Engagement metrics (page views, prints, etc.) pertain only to engagement within the filtered date range unless otherwise noted.
- Engagement metrics (page views, prints, etc.) are cumulative counts (i.e., not unique) For example, a user views 10 pages. They re-review those same 10 pages five times. The total page views for the user would be 50.
- Engagement events are only from within Bookshelf. Publisher courseware activity is not included as we do not have access to the publisher’s activity data.
Definition of filters
| Filter Name | Description | Usage Notes | ||
| Date Range | Date range for when engagement took place | Defaulted to “Last 30 days” | ||
| Asset Item ID | Unique identifier for the item, typically an ISBN or VBID. |
Use to search for a specific asset or for many assets. You can easily copy/paste multiple values. This can be completed through copying a column of ISBNs or VBIDs from an excel-like document or copying ISBNs or VBIDs separated by commas.
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| Asset Item Name | Name of the content accessed | Use to search for a specific asset | ||
| Publisher | Name of the publisher related to the distributed content | Narrow results based on the content publisher | ||
| Course Name | Name of the course the engagement is associated with (if available) | Use to search for a specific course | ||
| Instructor | Name of instructor with related safe-email for distinction | Use to search for a specific instructor | ||
| User | First and Surname of user with related safe-email for distinction | Use to search for a specific user |
Definition of tiles
- Tiles will be numbered in the chart below. Numbering is based on navigation from top to bottom, left to right.
| Tile Name | Description | ||
| 1 | Executive Summary | Provides a summary of engagement performance indicators by device | |
| 2 | Engagement Trends by Week |
Provides a summary of engagement key performance indicators by week
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| 3 | Comparison of Page Views by Device | Provides a percentage comparison of page views by device | |
| 4 | Page Views by Device Trends by Week | Provides trend insights to page views based on device used | |
| 5 | Page Views by Platform | Provides a comparison of page views based on platform used | |
| 6 | Sessions by Platform | Provides a comparison of engagement sessions based on platform used | |
| 7 | Printed Pages by Platform | Provides a comparison of pages printed from eBooks by platform used |
Definition of fields
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🔵 All fields on dashboard are included here, in alphabetical order. |
| Field Name | Description | ||
| Avg Session Length (Overall) | Average time users engaged with the content | ||
| Bookmarks (Overall) | Total number of bookmarks created | ||
| Device | Format of the device used to access the content | ||
| Highlights (Overall) | Total number of highlights created | ||
| Notes (Overall) | Total number of notes created | ||
| Page Views (Overall) | Total number of pages viewed | ||
| Platform |
Bookshelf platform used to access the eBook
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| Sessions (Overall) |
Total number of unique sessions
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| User Activity Count (Unique) | Number of unique users that engaged with the content | ||
| Week in Year |
ISO Week Date Standard week number
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