Accessibility Insights Dashboard

Overview

The Accessibility Insights Dashboard provides publishers and institutions with a comprehensive view of accessibility metadata across their digital assets. It surfaces the completeness of accessibility claims at both the portfolio and title level, enabling users to identify gaps, monitor metadata tier distribution, and evaluate accessibility readiness for assets with active sales, upcoming Access Program adoptions, and active Explore Subscriptions.

 

Audience

Publishers / Institutions

Internal vs. External

External

Number of Tabs

4 (Insights Overview, Accessibility Details, Access Program Accessibility Claims, Explore Accessibility Claims)

Last Documentation Update

July 1, 2026

 

Key Questions This Dashboard Answers

Use this section to help end users quickly determine if this dashboard meets their needs.

  • What percentage of my assets have accessibility claims, and which ones are missing them?

  • How does the completeness of accessibility metadata break down across my portfolio by metadata tier?

  • Which assets adopted in upcoming Access Program terms or active Explore Subscriptions have accessibility claims — and which do not?


How to Use This Dashboard

Guidance for navigating and getting value from this dashboard.

  1. Set your filters first — The access filter automatically scopes results to products owned by your Publisher company ID (for publishers) or adopted by your Institution ID (for institutions). Results are limited to items with adoptions in the last 18 months with a current or upcoming adoption. Use filters such as VBID, Product Format, Copyright Year, BISAC, or Publisher to narrow further.

    • Insights Overview — High-level summary of claim coverage and metadata tier distribution across your full portfolio.

    • Accessibility Details — Full list of assets with their metadata tier and human-readable claims.

    • Access Program Accessibility Claims — Focused view of assets with sales or upcoming Access Program adoptions.

    • Explore Accessibility Claims — Focused view of assets within active Explore Subscriptions.

  2. Read the tiles — Summary KPI tiles at the top of each tab give you aggregate counts and percentages; charts below break results down by metadata tier or inventory status.

  3. Drill down for detail — Navigate to the Accessibility Details, Access Program, or Explore tabs for row-level asset data including claims and tier assignments.

💡 Tip: Start on the Insights Overview tab for a high-level picture of your portfolio's accessibility coverage before navigating to the detail tabs. Where a "null" value appears, no accessibility metadata has been provided by the publisher for that category.


Filters

Filters apply across the entire dashboard unless otherwise noted.

Filter Name

Description

Required?

Default Value

Applies To

VBID

Unique VitalSource identifier for an item. Supports multi-value search (copy/paste up to 16,000 comma-separated ISBNs or VBIDs). Semi-colon separated values are not supported.

No

None

Accessibility Details, Access Program Accessibility Claims, Explore Accessibility Claims

Product Format

Format of the item (e.g., epub or pdf). Use to narrow results based on accessibility review criteria.

No

None

All tabs

Copyright Year

Copyright year of the item.

No

None

All tabs except Explore Accessibility Claims

BISAC

BISAC category for the item.

No

None

All tabs except Explore Accessibility Claims

Publisher

Publisher owner (Manage company) of the product. Limited to companies the system user is associated with.

No

None

All tabs

Publisher (Parent)

Parent publisher to the publisher owner. Use to view results across multiple child companies.

No

None

All tabs

Institution

Name of the institution (Manage company name).

No

None

Access Program Accessibility Claims, Explore Accessibility Claims

Institution (Country)

Country the institution is located in (2-character code).

No

None

Explore Accessibility Claims

Subscription ID

Subscription VBID.

No

None

Explore Accessibility Claims

Subscription Name

Subscription name.

No

None

Explore Accessibility Claims

Asset Item Name

Name of the asset.

No

None

All tabs except Insights Overview

Accessibility Metadata Tier

Reflects the completeness and specificity of the accessibility metadata provided for a title. Use to narrow results to specific tiers (0–5).

No

None

All tabs

 

Dashboard Tiles

Tiles are numbered top to bottom, left to right within each tab.

 
 

Tile Name

Tab

Visualization Type

Description

1

Assets with Accessibility Claims

Insights Overview

KPI

Percentage of all assets that have at least 1 accessibility claim versus no claims.

2

Assets w/ Accessibility Claims by Inventory Status

Insights Overview

Bar Chart

Count of assets with at least 1 claim versus no claims, broken down by inventory status.

3

Upcoming Adopted Assets w/ Accessibility Claims (Access Programs only)

Insights Overview

KPI

Percentage of assets with at least 1 claim versus no claims within an access program in an upcoming term. Corresponds to detail on the Access Program Accessibility Claims tab.

4

Assets with Sales and No Accessibility Claims

Insights Overview

KPI

Count of all assets with sales that have no accessibility claims.

5

Assets with Claims by Metadata Tier

Insights Overview

Bar Chart

Visual representation of the count of assets by metadata tier (0–5).

6

Assets in Active Explore Subscriptions

Insights Overview

KPI

Percentage of assets with at least 1 claim versus no claims within an active Explore Subscription. Corresponds to detail on the Explore Accessibility Claims tab.

7

Accessibility Details

Accessibility Details

Table

Full list of assets with their related metadata tier and human-readable claims. Inclusive of assets also visible on the Access Programs or Explore Accessibility Claims tabs.

8

Access Program Accessibility Claims

Access Program Accessibility Claims

Table

Specific view of assets with sales and/or upcoming term adoptions, including related accessibility claims, sales units, and metadata tier.

9

Explore Accessibility Claims

Explore Accessibility Claims

Table

Detailed view of assets within active Explore Subscriptions with their related accessibility claims and metadata tier.

 
 

Fields & Metrics

All fields used across this dashboard, listed alphabetically.

 

Field Name

Description

Data Type

Example Value

Accessibility Metadata Tier

Reflects the completeness and specificity of accessibility metadata for a title. Level 0 = no claims; Level 5 = accessibility features + explicit WCAG 2.1/2.2 Level AA conformance + certification. These tiers do not represent a determination of accessibility, legal compliance, or fitness for use.

Number

3

Accessibility Summary

Accessibility summary provided for the digital publication.

Text

Additional Accessibility Information

Additional accessibility information related to the digital publication.

Text

Asset Author(s)

Author name(s) associated with the asset.

Text

Asset Name

Name of the asset.

Text

Asset Publisher

Publisher of the asset (Manage company name).

Text

Asset VBID

Manage VBID of the asset.

Text

Conformance

Accessibility category indicating which conformance standards the digital publication claims to meet.

Text

General Information

Denotes if the material is a tagged PDF.

Text

Hazards

Accessibility category indicating any potential hazards that could affect users.

Text

Imprint

Imprint used to identify the product (provided by Bookstore).

Text

Institution

Name of the institution (Manage company name).

Text

Institution Country

Country the institution is located in (2-character code).

Text

US

Item ID

Item adopted.

Text

Item Name

Name of the item adopted in Connect.

Text

Legal Considerations

Information on exemptions or exceptions for accessibility in a jurisdiction.

Text

Navigation

Accessibility category indicating any navigation features.

Text

Next Term Start Date

Date of the next term the asset will be used in.

Date

2025-08-01

Product Format

Format of the item (e.g., epub or pdf).

Text

epub

Publisher

Publisher owner (Manage company) of the product.

Text

Rich Content

Accessibility category indicating any math or chemical formulas, or information-rich images such as charts, diagrams, or graphs.

Text

Sales (Last 18 Months)

Total units sold in the last 18 months.

Number

142

Subscription End Date

Date the subscription ends.

Date

2025-12-31

Subscription ID

Subscription VBID.

Text

Subscription Name

Subscription name.

Text

Subscription Start Date

Date the subscription begins.

Date

2025-01-01

Upcoming Adoption

Name of the adoption catalog.

Text

Ways of Reading

Accessibility category indicating how content facilitates access related to visual adjustments, nonvisual reading (read aloud/dynamic braille), and prerecorded audio.

Text

 

Frequently Asked Questions

Q: What does it mean if a field shows "null"?
A: A null value means the publisher has not provided accessibility metadata for that category. It does not necessarily indicate the asset is inaccessible — it means no claim has been submitted.

Q: Why are some assets not appearing on the Access Program Accessibility Claims or Explore Accessibility Claims tabs?
A: Those tabs — and the related Insights Overview tiles that draw from the same data — are limited to assets with adoptions in the last 18 months that have a current or upcoming adoption. Assets outside this window will not appear on those tabs. The Accessibility Details tab provides a broader view of assets regardless of adoption recency.

Q: Are the Accessibility Metadata Tiers visible to institutional users?
A: No. The metadata tiers are intended to help publishers better understand the completeness of their accessibility metadata and are not visible to institutional users.

Q: Do the metadata tiers indicate whether my content is legally accessible or compliant?
A: No. The metadata tiers reflect the completeness and specificity of the accessibility metadata provided — they are not an evaluation of accessibility or a legal compliance determination.

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