Setting up your Clever Integration with VitalSource
What is Clever Integration?
- Clever automates the secure transfer of student rosters to authorized parties. This enables continuously updated roster information in learning programs. Clever also offers single sign-on access for students and teachers via the Clever Portal.
- Clever is an easy way for your child to log in and learn with all of the online programs they use at school.
- Schools use Clever so students can have all of their digital resources in one place. Clever also eliminates the need to remember multiple usernames and passwords.
Setting up your Clever Integration with VitalSource
The Clever Onboarding process begins when a school notifies VitalSource that they want to use Clever as their method of integrating with VitalSource and accessing content.
Once VitalSource has your information, your Onboarding manager sends you an email invitation to start sharing your data.
Next, you will want to log in and set up sharing.
Your invitation will read: Welcome to VitalSource! My name is ________, your Customer Success Manager. You can begin sharing your data in Clever. Please share only the courses that need textbooks paired.
You will need to provide us with the Clever Course ID and the textbook VBIDs that need to be paired with those courses. If you have any Clever Support questions you may reach them at enterprise-support@clever.com. Any other questions or concerns, please feel free to reach me directly at (your csm)@vitalsource.com.
Thank You!
Sharing Data in Clever
Clever has a team dedicated to onboarding new districts and they encourage you to reach out so they can walk you through the set-up and sync process. You can reach them at enterprise-support@Clever.com.
Let them know you are working with VitalSource and provide the following information:
-
District name
-
Contact name
-
Contact role
-
Contact email
-
Contact phone (if available)Adding Apps to Clever
By managing your communication directly through Clever Support you have the following benefits:
-
Prompt responses: Receive a response within 24 hours
-
Question tracking
-
Quick resolution to issues
VitalSource Clever Contact:
Steve Lydon steve.lydon@clever.com is the VST Account Manager at Clever.
Email: enterprise-support@clever.com
Feedback or questions about billing, district-sharing rules, account information, etc. will be managed through this email address.
Additional Resources:
Clever Support Articles: