Multi-Campus Pickup Tool Overview
The Multi-Campus Pickup Tool introduces enhanced support for institutions with multiple campuses, allowing for flexible distribution, returns, and inventory tracking through the EA Campus Tool and Bulk Pack Tool.
Who This Is For
- Schools participating in Equitable Access (EA) programs with multiple physical campuses
- Bookstore and operations teams managing physical materials
- Procurement teams tracking inventory by campus
- Customer Success teams supporting EA tool adoption
What’s New
Campus Selection
- Users assigned to multiple campuses must now select their desired campus at login.
- For single-campus schools, campus selection is automatically applied and no changes are required.
Pickup & Returns
- Pickup and return records now indicate the campus associated with each order.
- Students may return physical course materials to any participating campus, regardless of where the item was originally picked up.
Inventory Visibility
- Campus-specific inventory quantities are displayed on the Inventory tab.
- Returns and abandonments are now tracked back to the campus where they are received, improving inventory accuracy.
Packing Slips & Export Enhancements
- Packing slips include campus-specific labeling.
- The Excel export now includes a “Check-in Date” column and the name of the user who processed the return.
Bulk Pack Tool Updates
- Bookstores using the EA Bulk Pack tool now have a new “Receive Inventory” tab for processing incoming bulk pack orders by campus.
- Inventory can be viewed and managed separately for each campus.
Reporting Improvements
- The Finance Report, End-of-Month Report, and CSR Local Inventory Report now display inventory at the campus level.
- Return and shipping addresses are aligned to the selected campus to ensure accurate logistics tracking.
How This Helps
- Supports accurate inventory and return processing across multiple campus locations
- Improves the student experience by offering return flexibility and clearer pickup instructions
- Enables bookstore and support teams to provide faster, campus-specific assistance
- Helps large multi-campus institutions participate in EA programs with more control and visibility
Need Help?
If you have questions about using the Multi-Campus Pickup Tool or need help navigating the new features, please reach out to your Customer Success Manager or contact support.