POS Integrated Catalog Creation
Setting up your integration is a one-time process, but each new academic term requires a few key steps to ensure your data syncs correctly. This guide walks you through what needs to happen in your POS system, Verba Compete, and Connect so everything flows smoothly.
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1. Before You Begin: Opening a New Term in Connect
Each term needs a few core elements in place before data can sync.
Common Requirements
- The term must exist in your POS system.
- The term must be enabled to “export to web.”
- The exact wording varies by POS, but this option makes the data available for VitalSource to pick up.
- We use the same API that is used to export to the website, so these steps may feel familiar.
- Section data must be present.
- Courses with adoptions must have at least one ISBN attached.
- New terms appear in Verba Compete overnight.
Term Dates in POS
- Enter all required term dates.
- The adoption start date must be in the past.
- If you make changes today, you’ll see them reflected tomorrow.
- If needed, you can request a mid-day sync.
- In some cases, we can call the API directly for a faster pull, depending on your system provider’s service cycle.
2. System-Specific Requirements
PRISM
- Adoption status must be Open.
- “Export to web” must be enabled.
- Sync must be enabled in Verba Compete (same login as Manage).
- Use Update Web (hammer icon) to push the API update into Compete more quickly.
MBS
MBS has a few unique steps each term:
- Enable the term in Verba Compete
- Go to Settings → Term Display Options.
- Find your term and toggle it ON.
- This triggers the backend sync and typically completes in 20–60 minutes.
- Speed up the pull into Connect
- In Connect, go to Settings → Catalog Settings → Sync Compete Settings.
- Performing this action will load the sections faster.
- Once complete, check Courses → Non-IA Sections to confirm data is flowing.
- Check your enrollment file mapping
- In Connect, go to Settings → Current Catalog Settings and find the Enrollment File "Term" Mapping box at the top of the page.
- Purpose: Mapping allows Connect to translate POS term names (which may be codes or numbers) into the Connect term.
- Important: Once you activate a catalog, term mapping cannot be updated.
- Not sure if you need mapping? Your CSM, Enablement Team, or IT can help verify.
3. Verba Compete: Enabling the Sync
Compete powers the automatic import process.
- Log in using the same credentials you use for other VS tools.
- You’ll only use Compete to enable the sync—nothing more.
- Ignore the academic calendar prompt.
- In the left-hand menu, open Catalog → Term Display Options.
- You’ll see a list of terms provided by your POS.
- Use Ctrl + F to easily find your term.
- Toggle your term ON, then Save Changes.
- This adds the term to Compete and kicks off the sync.
Compete refreshes data once every 24 hours. Once processed, your catalog will appear in Connect.
4. Connect: What to Expect After the Sync
- The catalog usually appears in Connect within 10–15 minutes.
- Full data population may take until the next day.
- To speed things up:
- Go to Settings → Current Catalog Settings.
- Click Sync Compete Sections for a faster load (optional).
- In a new catalog, all incoming sections first appear under Courses → Non-IA Sections.
From there, you can begin reviewing items and converting sections to IA courses.
Term Mapping
- Adoption platform term mapping: Ensure the correct term is selected in the dropdown.
- Enrollment file term mapping: Confirm the incoming enrollment file term matches your Connect term.
Adoption Matching
- Adoptions will appear under Explore & Create.
- Automatic matching to our catalog typically completes within 24 hours.
- If you don’t see matches after 24 hours, reach out to your CSM.
Tips for Success
- Each section must be separate—do not combine sections, even if they are combined in the LMS.
Connect identifies sections individually based on the course identifier. - Changes made in your POS appear in Connect the following day, but you can request a mid-day update through Success.
- Enable syncing as early as possible—there’s no downside.
- Each course in Connect must have at least one ISBN in the POS adoption, even a placeholder.
Connect cannot “see” a section without an ISBN. - Keep the term open through the end of classes.
- In new catalogs, monitor Non-IA Sections for incoming data before you begin item workflows.
Common Questions
Can BSMs manually add new sections directly into Connect instead of waiting for the sync?
- Section creation must come from your back-office system—these cannot be manually created in Connect.
- However, you can prepare the item details in Connect while waiting for the section to arrive.