Student Purchases Report

Purpose

Provides insight to student purchases leading up through course start. 

Dashboard Notes

  • The access filter will automatically filter the report to only show products that the institution distributed.
  • Default view provides users with purchases related to courses starting in the next two months from the day you’re viewing the report.
  • The “Order ID” filter only applies to the ‘Order Details’ tile.

Definition of filters

Filter NameDescriptionUsage Notes
Order IDUnique identifier for the orderOnly applies to the 'Order Details' tile within this report. 
Order DateDate the order was placed 
Student NameName of the student who purchased items 
Student EmailEmail associated to the student who purchased items 
ISBNISBN of the item purchased 
Course Start DateDate the course is expected to begin

Default value ‘is 0 days ago for 2 months’

Users see purchases for upcoming course starts over the next two months.  

Institution NameName of the Institution (Manage Company Name) 
Program Model

Program for the material purchased:

SC - Student Choice

CA - Course Access

TA - Total Access

 

Definition of tiles

 Field NameDescription

1

Total Orders PlacedTotal orders placed by students

2

Total Items PurchasedNet total of items purchased across orders, excluding canceled, substituted, and returned items

3

Purchases using Financial Aid

Percent of orders purchased using financial aid

📄 Orders with split payments (e.g., financial aid and credit card) contribute to the total orders placed using financial aid to determine the percentage of all orders.

4

Purchases by Content TypeProvides a breakdown of items purchased by content type

5

Total Items ReturnedTotal number of items returned

6

Total Order with Pending ReturnsTotal number of orders that have items with a return status of “pending” or “on hold”, indicating that the return has not yet been processed

7

Purchases by Program ModelProvides the percentage of order placed by program model

8

Purchases by Payment MethodComparison of payment methods used to purchase materials

9

Order DetailsDetailed view of orders and materials purchased by students, including returns and shipping details.

Definition of fields

Field NameDescription
Order IDUnique identifier for the order
Order LineUnique identifier for the line item purchased
Order Status

Delivery status of the item purchased

  • Canceled - when the material purchased is canceled.
  • Late - when the material has shipped after 3 days from purchase OR ships after the course start date
  • On-Time - when the material is shipped within 3 days or less OR by no later than the course start date
Order DateDate the order was placed
Student NameName of the student who purchased items
Student EmailEmail associated to the student who purchased items
Course

Name of the course the for which materials were purchased

⚠️ If a student is assigned the same material for two different courses, that item will appear for both courses. It does not mean the student purchased the item twice, per se. Be sure to look at the Order Line to help de-dupe for these scenarios.
Section IDUnique identifier for the section related to the course for which materials were purchased
Course Start DateDate the course is expected to begin
ISBN

ISBN of the item purchased

⚠️ If a student is assigned the same material for two different courses, that item will appear for both courses. It does not mean the student purchased the item twice, per se. Be sure to look at the Order Line to help de-dupe for these scenarios.
Author(s)Name of the author(s) associated to the item purchased
Item NameTitle or description of the item purchased
EditionEdition of the item purchased (if applicable)
PublisherName of the Publisher associated to the item
Product Type

Type of product purchased

  • Physical - typically related to a printed textbook
  • Digital - refers to any content that is available through a digital medium
  • Supplies - includes any materials that are not a textbook
Content TypeFormat for the material purchased
Material RequiredIndicates whether the material is required for the course based on the course adoption
Purchase PricePrice the student paid for the material
Payment MethodMethod of payment the student used to purchase the material
Shipping DateDate the material shipped
Shipping Service LevelService level for the material purchased
Shipping Tracking Numbers

Tracking number(s) for the shipped material

  • Digital - displays the access code, where applicable
  • Physical - displays the tracking number from the respective Carrier
Fulfillment Provider

Name of who will deliver the material

📄 “Virtual” will display when a student is issued an access code
Delivery DateDate materials are delivered to the student
Return StatusProcess status if the material is returned, as applicable
Return ReasonReason for the return, if available
InstitutionName of the Institution (Manage Company Name)
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