Video Transcript
In this video, we'll walk through the MyCourses experience when enrolled in the Total Access program. Total Access is a day one access program that gives you immediate access to all required course materials at the start of the term, included as part of your school's program. Let's get started.
When you log in to my courses, you'll see a program banner at the top of the page. This banner lets you know you're enrolled in the total access program at your school.
The banner also includes a countdown showing how many days remain in the opt in or opt out window, so you always know how much time you have to make a decision about your participation.
With Total Access, you're automatically enrolled in the program, so your materials are ready to go from day one. Looking at your course cards, you'll see your materials listed for each course. Items that are required for class will show a required tag, and any optional materials will be labeled optional. Depending on the type of material, you'll see different options for accessing your content. For ebooks, you'll see an open book button directly on the card. Clicking it launches the title immediately in Bookshelf.
For publisher courseware, such as interactive assignments or homework platforms, you'll see an open button on the card. Clicking it will launch your content and may take you directly to the publisher's platform.
You may notice you're taken to another site. That's expected. In some cases, you may be asked to sign in the first time, but you won't need to enter an access code. Once you're signed in, you're ready to go.
You can also click view details on any item to open a side panel on the right. The panel shows which program the item is included in, which course it belongs to, and provides the same call to action buttons so you can launch your content from the card or the panel, whichever you prefer.
For materials that require an access code, you will see an access instructions button on the card. Clicking the access instructions button opens a modal with the steps you need to follow.
From there, you will have the option to reveal your access code. Depending on your campus and publisher setup, you can either follow the link to the publisher's website directly from the modal or use the publisher's link in your LMS.
Reveal your code, copy it, and follow the link to the publisher's site where you can enter that code to redeem it. Once your code is redeemed, your materials will become available and you can access them any time.
For print materials, since print is included in the total access program, you'll see a ready to pick up status tag on the card when your book is available at the bookstore. Clicking view details on a print item opens the side panel with pickup details, including the location, hours, and availability date your school has set for your bookstore. Once you've picked up your print book, the status tag is removed.
For any materials that are not included in the program, you will see a purchase options button on the card.
Clicking it takes you to the product detail page for that item, where you can review the full item details and see available purchasing options from your campus bookstore and from third party sellers across the web.
Now that we've covered what your experience looks like when you're fully opted in, let's walk through what happens if you decide to opt out of the program and what changes on the page when you do.
If you choose to opt out, click the view program options button in the program banner before the deadline. This will open a modal showing your two options side by side. Select opt out of all materials on the right, then click confirm selection.
You will then see a list of all the materials you are opting out of for a final review. When you are ready, click confirm opt out to complete the process.
Once confirmed, a notification will appear at the top of the page letting you know you have been opted out, along with how many required course materials you will no longer have access to through the program. The program banner will also update to reflect your opted out status, and the button will change to opt back in, so you can rejoin the program with just one click if you change your mind.
After opting out, your item cards will update to reflect your new status. For materials that are not included in the program, you will see the purchase options button on the card.
From there, you can compare options, add items to your cart, and when you proceed to checkout, you will be directed to the retailer's website to complete your purchase.
If you opt out after already picking up print materials that were part of the program, you'll see a warning at the top of the page.
It will tell you how many books need to be returned to the bookstore, by what date, and what you'll be charged if they aren't returned on time. Your print item card will also update with a needs to be returned status.
Clicking view details shows you exactly which books to return, where to return them, and by when, all the information you need in one place.
One important thing to note, even after opting out, you will still have access to all of your program materials through the end of the opt window. If you change your mind, the opt back in button is available in the program banner right up until the deadline.
Once the opt in and opt out window closes, the program banner is removed from the page entirely.
If you opted out, all of your materials will now show purchase options, so you can still find and purchase what you need. If you stayed opted in, your materials remain fully accessible, and you'll continue to see the open book button to access your content through the program as normal.
That's a complete walkthrough of the total access experience in MyCourses. For more information, visit the VitalSource success site or reach out to your campus bookstore or support team.