Engagement by Institution Report

Overview

Provides a summary of engagement events by Distributor. This report offers a higher-level, aggregated view of the Engagement by Institution and Asset Report, helping institutions quickly gauge overall content engagement without needing to review asset-level detail.


Key Questions This Report Answers

  • How much engagement (page views, sessions, prints, notes, highlights, bookmarks) is my distributed content generating?

  • Which distributors are driving the most engagement with my content?

  • How does current engagement compare to the previous two years?


How to Use This Report

  1. Start with the filters — Set a date range to scope your results (defaults to "Last 7 Days"). Use the Asset Item ID, Publisher, Distributor, Course, Instructor, User, Device, or Platform filters to narrow further.

  2. Interpret the results — Review engagement metrics (sessions, page views, prints, notes, highlights, bookmarks) aggregated by Distributor. These are cumulative counts, not unique — a user re-reviewing the same content multiple times adds to the total each time.

  3. Take action — Use this summary to identify which distributors or institutions show high or low engagement, then drill into the Engagement by Institution and Asset Report for asset-level detail.

💡 Tip: When exporting this report, select "As displayed in the data table" to include additional engagement detail broken out by Device and Platform.

Filters

Filter Name

Description

Required?

Default Value

Example Values

Date Range

Date range for when engagement took place

No

Last 7 Days

"Last 30 Days", specific date range

Asset Item ID

Unique identifier for the item, typically an ISBN or VBID. Supports multi-search (up to 16,000 values, comma-separated or pasted from a column). Semi-colon separated values are not supported.

No

All

Single or multiple ISBNs/VBIDs

Asset Item Name

Name of the content accessed

No

All

Specific title name

Publisher

Name of the publisher related to the distributed content

No

All

Publisher name

Distributor (Parent)

Name of the parent company associated to the company that distributed the content

No

All

Parent distributor name

Distributor

Name of the company that distributed the content

No

All

Distributor name

Course Name

Name of the course the engagement is associated with (if available)

No

All

Course name

Instructor

Name of instructor with related safe-email for distinction

No

All

Instructor name

User

First and Surname of user with related safe-email for distinction

No

All

User name

Device

Format of the device used to access the content

No

All

Desktop, Mobile

Platform

Online platform used to access the content

No

All

Bookshelf Online, Bookshelf App


Fields & Metrics

Field Name

Description

Data Type

Example Value

Distributor

Name of the company that distributed the content

Text

"ABC Bookstore"

Asset Activity Count (Unique)

Number of unique assets (i.e., Asset Item IDs) users engaged with

Number

"1,204"

User Activity Count (Unique)

Number of unique users that engaged with the content

Number

"532"

Sessions (Overall)

Total number of unique sessions for all users. Sessions that span multiple devices are only counted once here, but will also be counted under each respective device.

Number

"812"

Avg Session Length (Overall)

Average time users engaged with the content

Duration

"00:12:35"

Page Views (Overall)

Total number of pages viewed

Number

"15,204"

Page Prints (Overall)

Total count of pages printed

Number

"342"

Notes (Overall)

Total number of notes created

Number

"128"

Highlights (Overall)

Total number of highlights created

Number

"410"

Bookmarks (Overall)

Total number of bookmarks created

Number

"97"

 
Report Actions: When exporting this report, select "As displayed in the data table" to include additional engagement data by Device and Platform for each engagement type.
 

Frequently Asked Questions

Q: Why don't my numbers match the Engagement by Institution and Asset Report?
A: This report presents a higher-level summary aggregated by Distributor, while the Engagement by Institution and Asset Report provides more detail at the asset level. Totals should reconcile, but the level of granularity differs.

Q: Why are my engagement counts higher than the number of users I expect?
A: Engagement metrics (page views, prints, etc.) are cumulative counts, not unique. A single user re-reviewing the same pages multiple times increases the total count each time.

Q: Why is my data limited to the current year and the previous two years?
A: This report only displays engagement events for the current year-to-date plus the previous two full years, to keep the report performant and relevant.

 
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