Overview
Provides an institution with a summary of engagement by asset, drawing on Bookshelf engagement events. This report offers a higher-level view than the Engagement Detail Report, while providing more asset-level detail than the Engagement by Institution Report.
Key Questions This Report Answers
How much engagement (page views, sessions, prints, notes, highlights, bookmarks) is a specific asset or set of assets generating?
Which assets are driving the most engagement within an institution?
How does engagement for a specific title compare across distributors, courses, or platforms?
How to Use This Report
Start with the filters — Set a date range to scope your results (defaults to "Last 7 Days"). Use Asset Item ID or Asset Item Name to narrow to specific content, or Publisher, Distributor, Course, Instructor, User, Device, or Platform to filter further.
Interpret the results — Review engagement metrics (sessions, page views, prints, notes, highlights, bookmarks) at the individual asset level. These are cumulative counts, not unique — a user re-reviewing the same content multiple times adds to the total each time.
Take action — Use this asset-level detail to identify which specific titles are driving engagement, or roll up to the Engagement by Institution Report for a higher-level summary.
| 💡 Tip: When exporting this report, select "As displayed in the data table" to include additional engagement detail broken out by Device and Platform. |
Filters
Filter Name | Description | Required? | Default Value | Example Values |
|---|---|---|---|---|
Date Range | Date range for when engagement took place | No | Last 7 Days | "Last 30 Days", specific date range |
Asset Item ID | Unique identifier for the item, typically an ISBN or VBID. Supports multi-search (up to 16,000 values, comma-separated or pasted from a column). Semi-colon separated values are not supported. | No | All | Single or multiple ISBNs/VBIDs |
Asset Item Name | Name of the content accessed | No | All | Specific title name |
Publisher | Name of the publisher related to the distributed content | No | All | Publisher name |
Distributor (Parent) | Name of the parent company associated to the company that distributed the content | No | All | Parent distributor name |
Course Name | Name of the course the engagement is associated with (if available) | No | All | Course name |
Instructor | Name of instructor with related safe-email for distinction | No | All | Instructor name |
User | First and Surname of user with related safe-email for distinction | No | All | User name |
Device | Format of the device used to access the content | No | All | Desktop, Mobile |
Platform | Online platform used to access the content | No | All | Bookshelf Online, Bookshelf App |
Fields & Metrics
Field Name | Description | Data Type | Example Value |
|---|---|---|---|
Distributor | Name of the company that distributed the content | Text | "ABC Bookstore" |
Asset Item Name | Name of the content accessed | Text | "Intro to Psychology, 5th Edition" |
Asset Item ID | Unique identifier for the item, typically an ISBN or VBID. Derived based on the following: Asset ISBN-13, else eISBN, else VBID. | Text | "9781234567890" |
User Activity Count (Unique) | Number of unique users that engaged with the content | Number | "532" |
Sessions (Overall) | Total number of unique sessions for all users. Sessions are groups of engagement events, determined by calculating the time between engagement events — a session begins when a user starts interacting with content, and ends after a 30-minute gap in activity. Sessions that span multiple devices are only counted once here, but will also be counted under each respective device (Online, Desktop - Mac, Desktop - PC, Mobile - iOS, Mobile - Android), so the sum of device-level sessions generally will not equal this total. | Number | "812" |
Avg Session Length (Overall) | Average time users engaged with the content | Duration | "00:12:35" |
Page Views (Overall) | Total number of pages viewed | Number | "15,204" |
Page Prints (Overall) | Total count of pages printed | Number | "342" |
Notes (Overall) | Total number of notes created | Number | "128" |
Highlights (Overall) | Total number of highlights created | Number | "410" |
Bookmarks (Overall) | Total number of bookmarks created | Number | "97" |
Frequently Asked Questions
Q: Why don't my numbers match the Engagement by Institution Report?
A: This report presents asset-level detail, while the Engagement by Institution Report aggregates engagement by Distributor. Totals should reconcile, but the level of granularity differs.
Q: Why are my engagement counts higher than the number of users I expect?
A: Engagement metrics (page views, prints, etc.) are cumulative counts, not unique. A single user re-reviewing the same pages multiple times increases the total count each time.
Q: Why is my data limited to the current year and the previous two years?
A: This report only displays engagement events for the current year-to-date plus the previous two full years, to keep the report performant and relevant.