Inclusive Access Programs - Faculty and Student Support

Inclusive Access Programs - Faculty and Student Support

Welcome, School Administrators! This resource provides essential information to help you support your faculty and assist students with their bookstore needs.

Note: We recommend faculty and students should log in to their institution's bookstore portal for personalized support.

This page provides helpful links and resources on: 

General Information on Inclusive Access

   Helpful Links
   Support   success@vitalsource.com 

 

Faculty Support and Resources 

   Helpful Links
   Notes

Adding a Link to Your LMS

Some schools have automatic VitalSource integration. If you don't see the course materials link in your navigation panel, select your LMS for setup instructions:

Publisher Delivered Courseware

  • Students are NOT sent an access code from VitalSource for publisher-delivered courseware (e.g., McGraw Hill Connect, Macmillan Achieve, Cengage MindTap/WebAssign, Packback, Sage Vantage)
  • Contact your publisher representative to set up the course site and remove the paywall.
   Support    success@vitalsource.com 

 

Troubleshooting Student Issues

   Notes

Need help assisting students with inclusive access materials? These resources can help you troubleshoot common issues. For personalized support, please direct students to their school's bookstore site.

   Helpful Links 
   Support

Direct students to click “help” on the bookstore home page. They can chat and email with representatives in real time. 

If you are reaching out on behalf of a student, please email success@vitalsource.com

 

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