Equitable Access Programs - Faculty and Student Support

Equitable Access Programs - Faculty and Student Support

Welcome, School Administrators! This resource provides essential information to help you support your faculty and assist students with their bookstore needs.

Note: We recommend faculty and students should log in to their institution's bookstore portal for personalized support.

This page offers helpful links and support for Equitable Access programs including:

 

Faculty Support and Resources

  Helpful Links 
   Notes

Adding a Link to Your LMS

Some schools have automatic VitalSource integration. If you don't see the course materials link in your navigation panel, select your LMS for setup instructions:

Publisher Delivered Courseware

  • Students are NOT sent an access code from VitalSource for publisher-delivered courseware (e.g., McGraw Hill Connect, Macmillan Achieve, Cengage MindTap/WebAssign, Packback, Sage Vantage)
  • Contact  your publisher representative to set up the course site and remove the paywall.

Student Accommodations

  • Contact your school's Customer Success Manager to request disability accommodations for course materials. Documentation will be required.
   Support success@vitalsource.com 

 

Category

Troubleshooting Student Issues

  Notes

Need help assisting students with equitable access materials? These resources can help you troubleshoot common issues. For personalized support, please direct students to their school's bookstore site.

   Helpful 

How to Access Digital Materials

    • How to Access Equitable Access eBooks

    • How to Access Publisher Courseware

   Support

Direct students to click “help” on the bookstore home page. They can chat and email with representatives in real time. 

If you are reaching out on behalf of a student, please email success@vitalsource.com

 

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