Purpose

Provides insight to student purchases leading up through course start.

Dashboard Notes

  • The access filter will automatically filter the report to only show products that the institution distributed.

  • Default view provides users with purchases related to courses starting in the next two months from the day you’re viewing the report.

  • The “Order ID” filter only applies to the ‘Order Details’ tile.

 

Definition of filters

Filter Name

Description

Usage Notes

Order ID

Unique identifier for the order

Only applies to the 'Order Details' tile within this report.

Order Date

Date the order was placed

 

Student Name

Name of the student who purchased items

 

Student Email

Email associated to the student who purchased items

 

ISBN

ISBN of the item purchased

 

Course Start Date

Date the course is expected to begin

Default value ‘is 0 days ago for 2 months’

Users see purchases for upcoming course starts over the next two months.  

Institution

Name of the Institution (Manage Company Name)

 

Access Program

Program for the material purchased:

  • SC - Student Choice

  • CA - Course Access

  • TA - Total Access

 

 

Definition of tiles

 

Tiles will be numbered in the chart below. Numbering is based on navigation from top to bottom, left to right.

 
 

Tile Name

Description

1

Total Orders Placed

Total orders placed by students

2

Total Items Purchased

Net total of items purchased across orders, excluding canceled, substituted, and returned items

3

Purchases using Financial Aid

Percent of orders purchased using financial aid

📄 Orders with split payments (e.g., financial aid and credit card) contribute to the total orders placed using financial aid to determine the percentage of all orders.
4

Items At-Risk for Fulfillment

Provides a count of items ordered that are at-risk for fulfillment (see: At-Risk Adoptions Report)

5

Purchases by Content Type

Provides a breakdown of items purchased by content type

6

Total Items Returned

Total number of items returned

7

Total Order with Pending Returns

Total number of orders that have items with a return status of “pending” or “on hold”, indicating that the return has not yet been processed

8

Average Student Spend

Provides the average total spend by students across orders

9

Average Item Price

Provides the average price for all items purchased

10

Purchases by Access Model

Provides the percentage of order placed by Day One Access model

11

Purchases by Payment Method

Comparison of payment methods used to purchase materials

12

Order Details

Detailed view of orders and materials purchased by students, including returns and shipping details.

 

Definition of fields

All fields on dashboard are included here, in alphabetical order.

 

Field Name

Description

Order ID

Unique identifier for the order

Order Line

Unique identifier for the line item purchased

Order Status

Delivery status of the item purchased

  • Canceled - when the material purchased is canceled.

  • Late - when the material has shipped after 3 days from purchase OR ships after the course start date

  • On-Time - when the material is shipped within 3 days or less OR by no later than the course start date

Order Date

Date the order was placed

Student Name

Name of the student who purchased items

Student Email

Email associated to the student who purchased items

Course

Name of the course the for which materials were purchased

⚠️ If a student is assigned the same material for two different courses, that item will appear for both courses. It does not mean the student purchased the item twice, per se. Be sure to look at the Order Line to help de-dupe for these scenarios.

Section ID

Unique identifier for the section related to the course for which materials were purchased

Course Start Date

Date the course is expected to begin

ISBN

ISBN of the item purchased

⚠️ If a student is assigned the same material for two different courses, that item will appear for both courses. It does not mean the student purchased the item twice, per se. Be sure to look at the Order Line to help de-dupe for these scenarios.

Author(s)

Name of the author(s) associated to the item purchased

Item Name

Title or description of the item purchased

Edition

Edition of the item purchased (if applicable)

Publisher

Name of the Publisher associated to the item

Product Type

Type of product purchased

  • Physical - typically related to a printed textbook

  • Digital - refers to any content that is available through a digital medium

  • Supplies - includes any materials that are not a textbook

Content Type

Format for the material purchased

Material Required?

Indicates whether the material is required for the course based on the course adoption

Purchase Price

Price the student paid for the material

Payment Method

Method of payment the student used to purchase the material

Split Payment (Y/N)

Indicates whether the purchase price was paid for by multiple payment methods

Shipping Date

Date the material shipped

Shipping Service Level

Service level for the material purchased

Shipping Tracking Numbers

Tracking number(s) for the shipped material

  • Digital - displays the access code, where applicable

  • Physical - displays the tracking number from the respective Carrier

Fulfillment Provider

Name of who will deliver the material

📄 “Virtual” will display when a student is issued an access code

Delivery Date

Date materials are delivered to the student

Picked Up Date

Date materials were picked up by the student (when delivered to campus)

Return Initiated Date

Date return was initiated by the student

Amount Refunded

Total amount refunded to the student

Return Status

Process status if the material is returned, as applicable

Return Reason

Reason for the return, if available

Institution

Name of the Institution (Manage Company Name)

Campus

Name of the Campus supplied by the Institution, if applicable

 
 

 

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