The bulk ordering process on the new Virtual Bookstore has been simplified so purchasers can order digital and print materials in one centralized location with built-in tax-exempt purchasing options. There are two payment options for tax-exempt purchases - using a credit card and using a purchase order (PO).

Bulk Order Timeline
Digital Items - Processing: 2 business days. Fulfillment: 7 business days 
Physical Items - Processing: 2 business days. Fulfillment: 1-5 weeks

Bulk Ordering Instructions:

  1. Go to your college’s Virtual Store website and select "courses" in the top right menu.

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  1. Toggle to the specific campus/term/course you would like to order for.
    If you are placing a bulk order for an item that is not currently adopted and you have an ISBN or the title, please skip to step 5 and proceed to log in. Once logged in you will be able to search by the title or ISBN.

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  1. If the college you are ordering for has a Course Access program, the relevant courses will have a banner with the program name indicating instant access. 
    You do not need to purchase anything for these courses.

 
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  1. Traditional Retail courses will have an option to "view details" These are the courses you will need to place a bulk order for.

 
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  1. Before you can add an item to your cart, you will need to sign in to your VitalSource Bookshelf Account. 
    If you don't already have a Bookshelf account, select "Sign in another way" to create one. 
    *You can use any email address — it doesn't need to be the one affiliated with the college.

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  2. Once logged in, you can select the preferred format (eBook or Print). Select the appropriate access length, if applicable. Select "add to cart".

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  3. Once the items are in your cart, you can quickly adjust the quantity. Click "View in Cart", then select "Edit".

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  4. Adjust the quantity to match your need for all items. NOTE: If you are not able to adjust the quantity of physical items needed, please complete the order form attached at the bottom of this article. Send the completed form for your physical items to bulk.orders@vitalsource.com. No further action is needed to complete your order - our Bulk Order team will follow up directly.

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  5. Once all items are in the cart, you can begin the checkout process. First, select the delivery method for digital materials and a shipping address for physical materials. 
    *If you are only purchasing 1 quantity of a digital item, select: "Purchase digital items for someone else" to prevent auto-redemption of the Bookshelf Code to your account.


    **Digital materials will be delivered electronically as Bookshelf Codes that can be distributed to students with these instructions
    Your Bookshelf Codes will be emailed to you in a spreadsheet. If you do not receive the email within the expected timeframe, please check your spam or junk folder.
     

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  6. Complete the checkout process using a credit card or purchase order.

Please note that you will receive separate emails for physical and digital items.

RETURNS

Bulk Order Returns & Refunds Policy

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